TERMS & CONDITIONS

Last updated 28th August 2021

1. PUTTING OUR ARRANGEMENT IN PLACE

1.1 In this Agreement, we are SP Supplies, Stretton Way, Huyton Business Park, Huyton, Merseyside, LS6 6JF and you are the person detailed on the Order Forms.

1.2 Our Agreement is made on the date we deduct payment from your credit card the details of which you provided on the Order Form.

1.3 Our Agreement includes all correspondence from us to you and the descriptions of the Goods as provided by us on our Website.

2. MAKING YOUR CHOICE AND ORDERING

2.1 Peruse our Website and select your chosen products.

2.2 Complete the Order Form in full and follow the instructions detailed on the Website.

3. WHAT HAPPENS NEXT

3.1 If your chosen products are in stock your Order will be processed. We will deduct the price payable for your chosen products from your nominated credit card and your chosen products will be despatched to you.

3.2 Should you not receive your chosen products within 4 to 6 days of us confirming their availability to you contact us to let us know. You will then be given the choice of:

3.2.1 cancelling your order whereupon we will refund the Price you paid or

3.2.2 waiting a further agreed time period after which if your chosen products have not been received then options 3.2.1 will be available to you.

3.3 Should you choose option 3.2.1 then your refund will be made to the credit card you nominated on your Order Form.

4. IF YOU ARE NOT SATISFIED

4.1. You may return the products to us whereupon a full refund will be made as described in 3.2 above. Please refer to our Returns Policy on this website

4.2 You may request replacement products which we will despatch to you (subject to availability) on receipt of the original products. No refund will be made in these circumstances and there are only 7 days for this action.

4.3 Return of faulty or damaged goods should be made in accordance with the Returns Policy on this website.

5. BASIS OF SALE

5.1 The terms of this, Our Agreement with You, shall govern our contract to the exclusion of any other terms and conditions you may have with SP Supplies for electronic trading.

5.2 No variation to this Agreement shall be binding unless agreed in writing by us.

5.3 Any typographical clerical or other error or omission in any sales literature price list acceptance of offer or other document or information issued by us is subject to amendment by us where reasonable in all of the circumstances to do so.

5.4 You are responsible for ensuring the accuracy and application of your Order together with the details provided in your Order Form.

5.5 The quantity and description of your chosen products shall be those set out in the Order Form unless we subsequently agree otherwise.

5.6 The pictures may not be a true representation of the item and colours may vary in certain cases.

6. PRICE OF THE GOODS

6.1 The price of the Goods shall be the price quoted by us on either on our Website or agreed over the telephone unless agreed otherwise by us in writing.

6.2 The price is exclusive of any payable value added tax in the UK.

7. RISK AND PROPERTY

7.1 Risk of damage to or loss of your chosen products shall pass to you on delivery of them.

7.2 Notwithstanding delivery and the passing of risk in your chosen products or any other provision of this Agreement property in your chosen products shall not pass to you until we receive cleared funds payment in full of the price of your chosen products.

8. WARRANTIES

8.1 We warrant that you will be entitled to the benefit of any warranties or guarantee given by the suppliers to us of your chosen products. This does not affect your statutory rights.

8.2 You warrant that the information entered onto the Order Form is true.

8.3 Where we sell to you under a consumer transaction (as defined by the Consumer Transactions (Restrictions on Statements Order 1976) your statutory rights are not affected by this Agreement.

9. FORCE MAJEURE

We shall not be liable to you or be deemed to be in breach of this Agreement by reason of any delay in performing or any failure to perform any of our obligations if the delay or failure was due to any cause beyond our reasonable control. Without prejudice to the generality of the foregoing the following shall be regarded as causes beyond our reasonable control

9.1 Act of God, explosion, flood, tempest, fire or accident

9.2 War or threat of war, sabotage, insurrection, civil disturbance or requisition

9.3 Acts restrictions regulations bye-laws prohibitions or measures of any kind on the part of any governmental parliamentary or local authority

9.4 Import or export regulations or embargoes

9.5 Strikes, lockouts or other industrial actions or trade disputes

9.6 Power failure or breakdown in machinery.

10. GENERAL

10.1 If any provision of this Agreement is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of this Agreement and the remainder of the provision in question shall not be affected thereby.

10.2 The Contract shall be governed by the laws of England.

11. WHOLE AGREEMENT

The terms and conditions set out in this Agreement represents the entire Agreement.